Security and Privacy

Security, Privacy, Cookies and Web Use Information


"Walking Tours of Florence are wise and well informed. They have a fresh accessible style which makes it fun. The recipe seems to be the more you enjoy the more you learn. And it works."

Michael Palin

Actor/Presenter (Monty Python and a list of fabulous films too long to list here)

"The Greatest Tour Guide Ever!"

Lou Reed


"...This tour is wonderful, it is informative, complete and fun. And more importantly, you don't feel like a sheep in a flock, herded around town..."

Richard Kind

Actor (Mad about You, Spin City)

"Thank You for the Wonderful Experience!"

Alex Rodriguez

Baseball Star (In December of 2000 Rodriguez became the best-paid ballplayer of all time when he signed a $252 million contract with the Texas Rangers)

"Walking Tours of Florence are much more than tours, because you leave feeling almost as if you know Michelangelo and the other Masters personally."

Mike Munro

One of Australia's finest investigative journalists and well known media personalities.

"Thank you for a wonderful job… you made us feel like we were the most important people in Florence. We all left singing your praises. Thank you very much."

Bill Kurtis

Acclaimed documentary host and producer, network news anchor and multimedia production company.

"Entertaining and Informative!"

Nat Young

World Surfing Champion

"I had the most relaxing and fun experiences with you covering Italian food, wine, art and culture. Thank you for the warm and friendly way in which you welcomed me. I was very impressed by the high professionalism of your staff."

Chi Xun

Director and writer


© 1996-2016 The Original & Best Walking Tours

Secure Bookings:

Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as it is sent via the Internet.

Your Privacy is always protected

Customer Care: ++39 055 2645033. The time in Italy now is 06:11 pm.

Payment security:

All the services on our website can be purchased and renewed using the following payment methods:
Bank Transfer or Credit card using the Gestpay System of Banca Sella SpA.:
Accepted credit cards: Visa, Mastercard, American Express

Artviva - The Original & Best Walking Tours will not gain any access whatsoever to your credit card details since data transmission takes place directly with the bank's server (in this case, the server of Banca Sella We only receive confirmation of your payment directly from the Bank.


A system for making online payments that gives top priority to the security of online transactions so that customers can feel confident that their personal data is protected when transmitted over the Internet and traders feel protected against the risk of fraud.

SSL3 protocol using 128-bit encryption:

All data transmitted between the customer's browser and the bank's server is encrypted for security purposes using SSL3 and 128-bit encryption
(currently the highest level of security available complete with server certificate).

Encryption parameters:

As the parameters transmitted via the customer's browser are encrypted using high-security algorithms,
the customer has no way of interfering with the dialogue between the trader (Artviva - The Original & Best Walking Tours) and the Bank.


All design on this website, including but not limited to graphics, images, logos, and text, and the arrangement thereof is the copyright of Artviva - The Original & Best Walking Tours, and is protected by applicable international copyright laws. Any use including display, distribution, modification, republication, reproduction, or transmission - of the content on this website is strictly prohibited. Copyright (c) 1996-2009 Artviva - The Original & Best Walking Tours.
All rights reserved.


Artviva - The Original & Best Walking Tours makes no claim or representation, and accepts no responsibility, regarding the quality, nature, or reliability of the sites accessible by hyperlinks from this website, or sites linking to this website.Offers are subject to change without prior notice. Prices shown are per person, unless specifically stated otherwise, and do not include taxes or other fees unless specifically stated otherwise. Offers are subject to availability and may not be combinable. Restrictions may apply; please call for complete details. While we make every effort to be accurate, Artviva - The Original & Best Walking Tours assumes no responsibility or liability for the representations contained on this site.

Artviva - The Original & Best Walking Tours Privacy Statement:

Our company respects and follows European and Italian privacy laws and standards outlined in INFORMATIVA SULLA TUTELA DELLA PRIVACY (D.L. 196/2003). When you send us information about yourself you aggree that we can use it for our companies purposes however this information will never be shared with third parties according with the above laws. 

1) Name, email address - When you provide us with your name and e-mail address we deem this as giving us permission to contact you further.
2) We never sell or pass on your information to third parties. Artviva will not sell your information to any other organizations. Your name will reside only in our database and will not transferred or traded with another organization. You will also always have the ability to opt-out of further communications.
3) Web Site Statistics - Data Collection on Website Navigation - Our servers collect data each time a user navigates our site. This information is anonymous and provides us with information such as the number, frequency and duration of visits to each web page. This data is useful in ways to improve the content and navigational tools of our website.
4) When appropiate Client's comments may be used without contact details on our web site. By use of our web site and services clients agree to the aforesaid use;
5) Any recordings of our services are not permitted without prior written consent and appropiate authorisations

Links to third-party sites:

The Artviva - The Original & Best Walking Tours website as well as websites hosted by Artviva - The Original & Best Walking Tours may contain links to third-party web sites or resources. These linked sites are not under the control of Artviva, and Artviva is not responsible for the contents of any linked site or any link contained in a linked site. Artviva is providing these links only as a convenience, and the inclusion of a link does not imply a referral to or an endorsement of the linked site by Artviva - The Original & Best Walking Tours. 

Disclaimer regarding third-party sites:

Artviva makes no representations or warranties whatsoever about any third party goods, services or products or any third party web site, which you may access through this site or through a web site hosted by Artviva - The Original & Best Walking Tours. When you access a non-Artviva - The Original & Best Walking Tours site, you understand and acknowledge that it is independent from Artviva - The Original & Best Walking Tours and Artviva - The Original & Best Walking Tours has no control over or responsibility for content on or the availability of that web site. You further acknowledge and agree that Artviva - The Original & Best Walking Tours shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods, services or products available on or through any such non Artviva - The Original & Best Walking Tours web site or resource. 

All rights reserved by our company, services provided to bona fide clients only. No recordings to be made without prior written consent.


This site utilises cookies, some being essential for its operation, whilst others may help the site operator &/or third parties collect statistical data in order to offer visitors personalised commercial offers. By continuing with the navigation, you consent to such use of cookies in accordance with local regulations.

Links to third-party web sites privacy policy pages: